Shipping Policy

Thank you for visiting our store! We strive to provide clear and transparent information regarding our shipping practices. Please read our shipping policy carefully.

**Processing Time: All orders are typically processed within 2-3 business days. We work diligently to meet these timelines, but please note that we cannot guarantee specific delivery dates. Actual delivery times will vary based on the shipping method selected at checkout.

**Shipping Rates: We offer a flat shipping rate of **$5** for orders of **$75 and up**, allowing you to save **$10** on your shipping fees! - For orders below $75, standard shipping rates apply, which are based on the weight of your items. Shipping costs range from **$6.50 to $15** depending on the total weight of your order.

**Shipping Methods: We use various shipping carriers to ensure timely delivery, and you can choose your preferred shipping method at checkout. The options available will depend on your location and the weight of your package.

Shipping Restrictions: We currently ship only within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.

**Order Tracking: Once your order has shipped, you will receive a confirmation email that includes tracking information. This allows you to monitor your shipment’s progress until it arrives.

**Issues with Shipping: If you experience any issues with your order or delivery, please contact us right away. We are here to help and will do our best to resolve any problems. Thank you for shopping with us! If you have any further questions about our shipping policy, feel free to reach out.

 *Payment Options:

We accept all major debit and credit cards for your convenience. Rest assured, Très Naturels prioritizes the security of your payment information and does not store or have access to your credit card details.

**Returns & Exchange Policy:

We want you to be completely satisfied with your purchase. If you need to make a return or exchange, please follow our guidelines below:

**Cancellations: If you wish to cancel your order, please request a cancellation before the item has shipped.

**Returns: You can return any item within 30 days of the purchase date. Items must be in their original condition.

**Exchanges: If you would like to exchange an item, please contact us so we can assist you.

**Contact Us: If you have any issues with your order or need further assistance, please reach out to us.

Thank you for shopping with us!